Building A Best In Class Whistleblower Hotline Program-ACFE
Report and Infographic
The Institute of Internal Auditors (The IIA) and the Association of Certified Fraud Examiners (ACFE) conducted a worldwide survey of our members regarding the attributes and effectiveness of their employer’s whistleblower hotline programs. The collaboration resulted in Building a Best-in-Class Whistleblower Hotline Program, a report that examines the key elements of whistleblower hotline programs in workplaces worldwide.
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To provide insight and help support our respective members with the responsibilities to administer, perform investigations of, and audit Whistleblower Hotline effectiveness, amongst other roles and responsibilities, the findings sought to:
- Provide benchmarking data for hotline programs at organizations around the world.
- Evaluate the factors that contribute to the effectiveness of whistleblower hotline programs.
- Explore the reasons organizations do not have a hotline program, as well as regional differences in hotline programs.
The ACFE and The IIA sought to provide practical, data-driven guidance on how internal audit leaders, anti-fraud professionals, and others can most effectively manage and support the whistleblower hotline programs within their organizations.
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Infographic:
The ACFE and The IIA collaborated on a study to identify key elements of a best-in-class whistleblower hotline program, especially as it pertains to fraud detection. How does your Whistleblower Program Measure Up? Less than half (44%) of organizations train managers and supervisors on how to avoid, recognize, and respond to potential retaliation against whistleblowers.