Contact Us
Mailing List
We want to provide you with the information you find most helpful through the communication channels you prefer.
Mailing Address
1035 Greenwood Blvd., Suite 401
Lake Mary, FL 32746 USA
Customer Relations
Phone: +1-407-937-1111
Fax: +1-407-937-1101
Email: CustomerRelations@iiacustomersupport.org
*The IIA supports English, Spanish, and French.
Please note that ticketing updates are sent via email and may end up in your spam/junk folder. Please be sure to check this folder if expected updates have not appeared in your inbox.
Certifications
Open a case via the Certification Candidate Management System (CCMS) by following these steps below:
- Log into your CCMS profile
- Select "Help" from the top menu bar on your homepage
- Open a new case
Complaint Processes and Forms
Please visit our Code of Ethics page for ethics complaints, processes, and forms.